Frequently asked questions

How do I get from the airport?

Upon arrival at Ben-Gurion International Airport, after passing customs, you will be met by a ground transfer representative holding a sign with the HP logo. The representative will help you locate the shuttle arranged for your transfer to your hotel.


What documents do I need to enter Israel?

Passport: Travel to Israel requires a passport valid for at least six months beyond the date of your return ticket. Visa: to find out if you require a visa for travel to Israel, please click here


Should I be aware of any airport security procedures?

Like the rest of the world, Israel’s security procedures are often long and tiresome. We will provide you with sufficient documentation to help expedite the security process upon your departure from Israel. 
In order for us to obtain these documents and help you with security procedures, please follow the instructions below:

Please fill in the information required when registering online
Enter your your personal details clearly and precisely
Enter your flight details as soon as possible
If you are attending the event with a spouse / partner, please provide us with their precise details as well.


Is my insurance covered for the trip?

Health and luggage insurance should be organized by your travel agent or insurance independently.


What is the dress code for the event?

Dress code is casual for daytime and evening events. For the Jerusalem tour, make sure to bring comfortable shoes.


What is the local Israeli currency?

The Israeli new shekel (a.k.a. NIS or ILS) is the currency of the State of Israel. Bank notes are in denominations of NIS 20, 50, 100, and 200; coins are in denominations of NIS10, NIS5, NIS2, NIS1 and 50 and 10 agorot. 100 agorot equals 1 shekel. Unlimited sums of local and foreign money may be brought into Israel as cash, Traveller's checks, or credit cards. Foreign currency of all kinds may be exchanged at the airport, banks, post offices, most hotels or licensed exchange agencies in large cities. A passport is required when exchanging Traveller's checks. Rates vary from place to place, and banks charge a commission. For more information including the current exchange rate, visit the Bank of Israel site at:


How is the weather this time a year?

Israel may have pleasant  weather but could also be overcast at this time of the year with temperatures ranging from 10⁰C to 23⁰C. (50⁰F- 74⁰F). Evenings are cold, so you are advised to bring a jacket and sweater. Rain is also a possibility.


What is the standard electrical voltage in Israel?

In Israel the standard voltage is 230 V and the frequency is 50 Hz. You can use your electric appliances in Israel, if the standard voltage in your country is in between 220 - 240 V (as is in the UK, Europe, Australia and most of Asia and Africa). Manufacturers take these small deviations into account. You may need a plug adapter.


Can you accommodate dietary restrictions or requirements?

When you register online, you will have a variety of options for special requirements including vegetarian, vegan, gluten free, kosher, halal, etc.

What expenses are covered for the VIP Event?

Your accommodation costs from February 11th to February 14th (4 nights) will be covered by HP Indigo and will include breakfast and wireless Internet access. Meals and transportation within Israel that are part of the event will also be covered by HP. Overseas travel costs are not covered. (HP employees, channel partners, solution and media partners will need to cover their own accommodations.)


Who should I contact if I have any questions?

For any questions or concerns, please contact:

Hotels and logistics
VISION Creating Events

Europe, Middle East and Africa
Marcelo Akierman

Asia Pacific
Eyal Amit

Jillian Ramos